77joa Terms and Conditions
Please read these terms and conditions carefully before using the 77joa platform — this is a legal agreement between you and us.
By using the 77joa website and its related services, you agree to these terms and conditions. If you do not agree with these terms, please refrain from using the platform. This document is written in English and applies to players in Bangladesh.
77joa reserves the right to change or update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.
General Provisions
1.1 Definition of Service
"77joa" refers to this website and all gaming, betting, and casino services associated with it. "User" or "Member" refers to any person who has created an account on 77joa and is using the platform's services.
1.2 Scope of Application
These terms and conditions apply to all products, services, promotions, bonus offers, and related activities of 77joa. Additional terms may apply to specific games or promotions, and these will be stated separately on the relevant service page.
1.3 Changes to Terms
77joa may amend these terms and conditions at any time without prior notice. Amended terms will take effect as soon as they are published on the website. Members are advised to visit this page regularly.
Account Registration and Eligibility
2.1 Age Requirement
Only persons aged 21 or above are permitted to open an account on 77joa. If the age information provided at registration is found to be false, the account will be immediately cancelled and all deposited funds may be forfeited.
For ages 21 and above. Access by minors is strictly prohibited. If there are minors in your household, please use parental controls.
2.2 One Account per Person
Only one account is permitted per person, household, IP address, or device. If an attempt to create multiple accounts is detected, all associated accounts will be suspended or cancelled and any bonus funds will be forfeited.
2.3 Providing Accurate Information
It is mandatory to provide accurate, complete, and up-to-date information at the time of registration. Providing any false information regarding name, date of birth, address, or payment details will be considered a violation of the terms and conditions.
2.4 Identity Verification (KYC)
77joa may at any time request the necessary documents (national ID card, passport, or birth registration certificate) to verify a member's identity, age, and address. 77joa reserves the right to suspend withdrawals until verification is complete.
Deposit and Withdrawal Policy
3.1 Deposit Limits
The minimum deposit amount on 77joa is ৳500. The maximum deposit limit depends on the specific payment method and account level.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- A minimum deposit of ৳500 applies to all payments.
- Deposits are generally credited to the account instantly.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. The account must be verified in order to make a withdrawal.
3.3 Fraud Prevention
If suspicious transactions or signs of fraud are detected on any account, 77joa reserves the right to suspend the transaction and temporarily close the account for investigation. In cases of proven fraud, the account may be permanently cancelled and funds forfeited.
Bonus and Promotion Terms
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to a maximum of ৳15,000. A wagering requirement of 15 times must be met for this bonus.
- The bonus applies to the first deposit only.
- To receive the bonus, accurate information must be provided at registration and KYC must be completed.
- Bonus funds cannot be withdrawn until the wagering requirement is met.
4.2 General Bonus Terms
Each promotion has a specific validity period, and any unused bonus will be cancelled upon expiry. 77joa reserves the right to change or cancel any promotion at any time.
- Creating multiple accounts to take advantage of bonus offers is prohibited.
- Bonus funds cannot be transferred directly to third parties.
- VIP members will receive additional benefits according to their tier.
4.3 VIP Program Terms
The 77joa VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback and special benefits are available at each tier. 77joa reserves the right to change or cancel VIP benefits.
User Code of Conduct
5.1 Prohibited Activities
The following activities are strictly prohibited:
- Exploiting technical vulnerabilities or software bugs in the platform to gain an unfair advantage.
- Using automated software, bots, or artificial intelligence to conduct betting or gaming.
- Collusion — playing in dishonest coordination with other members.
- Money laundering or any illegal financial activity.
- Harassing or threatening other members or staff.
- Operating an account under a false identity.
5.2 Consequences of Violations
If any of the above prohibited activities are detected, 77joa may immediately suspend or permanently close the relevant account. In such cases, all bonus and winnings may be forfeited and legal action may be taken if necessary.
Intellectual Property Rights
6.1 Copyright Protection
All content on the 77joa website — logos, graphics, text, software, and design — is the property of 77joa. Copying, distributing, or republishing any of this content without prior written permission is prohibited.
6.2 Third-Party Content
The 77joa platform includes game services from various game providers including Pragmatic Play, Spribe, JILI, and PG Soft. The intellectual property rights for these games belong to the respective providers, and 77joa acts only as a medium for delivering their services.
Privacy and Data Protection
7.1 Data Collection and Use
77joa uses SSL encryption and modern security technology to keep members' personal information secure. For detailed guidelines on data collection and processing, please read our Privacy Policy.
7.2 Sharing Data with Third Parties
77joa does not sell members' personal information to third parties. However, limited information may be shared with specific partners for payment processing, identity verification, or legal compliance purposes.
Responsible Gaming Policy
8.1 Responsible Gaming Commitment
77joa believes that gaming is a form of entertainment, not a means of financial gain. Members are always advised to bet within their means. We provide the following tools for responsible gaming:
- The ability to set deposit limits.
- Self-exclusion facility.
- Temporary account break facility.
- 24/7 live chat support in Bengali.
For more details, visit our Responsible Gaming page.
8.2 Protection of Minors
77joa is always committed to protecting minors from gaming. Any member who receives suspicious information about a minor using an account is requested to notify our support team immediately.
For ages 21 and above. Keep your password and account information secure to prevent minors from gaining access.
Limitation of Liability
9.1 Service Availability
77joa strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, server upgrades, or unavoidable technical issues. 77joa will not be liable for any financial loss caused by such disruptions.
9.2 Player Responsibility
Any financial loss arising from gaming and betting activities is entirely the player's own responsibility. 77joa advises members never to bet with borrowed or saved funds.
9.3 Technical Errors
If an abnormal result occurs due to a technical error in the gaming software, 77joa reserves the right to cancel the relevant round or transaction. In such cases, the amount placed as a bet will be refunded.
Account Closure and Termination
10.1 Voluntary Account Closure
Any member may request to close their account at any time through our 24/7 live chat support. Before closing the account, all pending wagering requirements must be met and the available balance must be withdrawn.
10.2 Account Closure by 77joa
77joa may close any account without prior notice in any of the following circumstances:
- A serious violation of these terms and conditions.
- Evidence of fraud or dishonest activity.
- Providing a false identity or false information.
- Evidence of account use by a minor.
- Direction from a legal or regulatory authority.
Dispute Resolution
11.1 How to Submit a Complaint
If you have a complaint about any matter, please first contact us through our 24/7 live chat support. All complaints can be made in Bengali and our team will work to resolve them promptly.
11.2 Legal Disputes
If resolution through live chat is not possible, complaints may be sent in writing to [email protected]. 77joa considers each complaint fairly and works toward a resolution.
Miscellaneous Provisions
12.1 Severability
If any part of these terms is found to be invalid or unenforceable by any court or authority, the remaining parts will remain fully in effect.
12.2 Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between 77joa and the member. No oral or written promises beyond these are binding.
12.3 Contact Information
For any questions regarding these terms, please contact us through our 24/7 live chat or at [email protected]. Our support team provides service entirely in Bengali.